Free and Secure Shipping
Explore our site and buy your desired item, we take the responsibility of putting your desired item before your door steps securely and with free of cost. We are offering fast, free and secure shipping with insurance despite of the order amount. Before shipping we recheck all our items to ensure whether your orders are packed securely are not.
Our Methods of Shipping
We do shipping via FedEx. The modes of shipping we follow are shipping via FedEx priority overnight, international priority, two day saver, USPS. We understand the customer’s situation that’s why we came up with these different shipping methods. Customer can choose the desired shipping method for their purchased item. Please consider that we only ship your order once it has got an approval from the quality team. Engagement rings shipping will take two to three weeks, depending on the manufacture schedule of the item(s).
COVID-19 Outbreak on Shipping’s
All deliveries are working on schedule. However, there may be small delays occurred due to local regulations. We are also taking extra safety measures and care like following frequent hand wash, equipment cleaning, and using sanitizers before and after each delivery to make sure the safety of our customers and team members.
Details of Package
Each item we send comes with our signature packaging. Engagement rings arrive in an elegant ring box. Along with ring the package comes with your appraisal certificate and diamond grading report.
Customers Protection is Everything for Us
To guard our customers against fraud or scam, for certain orders due to verification process there might be a slight delay in shipment. If any orders need to be delivered rather than billing address, we will verify that your credit card or financing company has this alternate shipping address on file. In such cases where you feel delay in your shipment, please contact us and help us speed up your order. The further measures are mentioned below:
- We providing insurance and registration to every item we sell for their total value.
- All our orders are done by FedEx, in order to deliver high worth packages in the fastest and safest mode.
- We do all deliveries to home address or physical business and we won’t deliver any of the purchased item form our site to PO Box addresses.
- We take signature before submitting the package.
- We allow our customers for an alternative shipping g address. We process international shipments online.
We are committed to timely delivery for your order. However, slight delivery delays may happen due to bad weather conditions, carrier delays or provided shipping addresses are incorrect, while these are beyond our control. We remind you that amount of the chargeable shipping’s are non-refundable. A substitute shipping method may be used when deemed apt to reach your target destination and target delivery date. On the unusual or rare circumstance that your order is tampered with or lost during shipment, you must report us within 5 days of getting your item’s tracking number. Due to insurance reasons we cannot switch the routes of packages once they are shipped from us. Please note that international customers should take the responsibility for any duties, taxes, VAT, or charged by their country, so please make certain with prior local authorities to placing your order to validate duties and taxes.
Methods of Payment
To make it easier, we are providing following payment methods:
Cards: Cards: We accept all major credit /debit cards include, Visa, American Express, MasterCard and Discover.
Additional payment methods: PayPal and Bank wire For making payment through Bank Wire payment option, please contact 925-463-2222
Conditions for Order Payments
Once the payments are done they will be automatically converted into USD on your credit card. The product price will be displayed in your local currency. If order is placed via credit card, on the last checkout page, you will be able to notice the charged amount to your account in USD.
We also accept payments via Wire transfer. For wire transfers once the payment is received, we will process your order for shipment.
Once your order or purchased item has shipped, you will get a confirmation email from us; this email allows you to track your order.
Please note that the customs office is certified for the opening and scrutiny of international shipments for destination countries. Furthermore, if required we are legally responsible to provide your order information, shipment and products contained in that.
If for any reason the shipment is returned from customs, the shipping amount will be deducted while processing the refund.
We love to assist You
If you have any questions about our shipping procedures or any other questions related this please consult us, we are available 24/7.
Contact Us at: 925-463-2222
Email Us at: [email protected]
Chat With Us at: [email protected]